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We carry out regular checks on all of our fully-managed properties to avoid any surprises at the end of a tenancy but, no matter how unlikely it is, deposits can sometimes come into dispute.
Because of this, Wards have chosen to protect our tenants' deposits through The Dispute Service (TDS). The TDS are an independent and not-for-profit company who were established in 2003 to resolve tenancy deposit disputes in the private rental sector.
So, should the worst happen and an agreement cannot be reached, independent TDS adjudicators can assess the evidence and reach a decision free from the influence, guidance or control of either the landlord or the agent. TDS has achieved the UK Government Standard for Customer Service Excellence and won Tenancy Deposit Service of the Year at the Property Drum B2B awards.
This deposit protection is offered completely free of charge to all of our tenants and offers a 100% fair and unbiased solution; so you can enjoy total peace of mind, safe in the knowledge that your deposit is protected when you choose to rent through Wards.
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